Jamie Thomas is IBM’s Chief Client Innovation Officer and the IBM Enterprise
Security Executive. She oversees the delivery of advanced service solutions, offering
clients worldwide predictive and preventive technical IT support for both IBM and
multi-vendor infrastructures. She leads a team that forges strategic partnerships with
top-tier technology providers to guarantee best-in-class compute, storage, and
networking solutions for 14,000 IBM clients in more than 140 countries. Under
Jamie’s leadership, beginning in the middle of 2023, the organization embarked on
strong digital transformation, revamping its go to market strategy with an integrated
datacenter approach and AI based solutions.
Jamie also oversees IBM’s CISO organization responsible for delivering security in
IBM’s products, client offerings and internal operations. As a steward of the enterprise
cybersecurity mission, Jamie collaborates with IBM’s governance organizations, senior
leaders and Board of Directors to fortify IBM’s cybersecurity strategy and response
globally.
Pioneer of Innovation and Digital Transformation
Throughout her career Jamie has built and led multi-billion-dollar businesses, scaled
organizations, and driven business transformation across industries. She has held
multiple executive positions within IBM Software, encompassing cutting-edge
technologies such as software development lifecycle, network management,
transactional systems, and systems management. In addition, she managed the
acquisition and integration of more than 20 acquired firms in these domains. During
her tenure in IBM Software, Jamie managed over US$ 10 billion in associated
revenues focused on both organic and inorganic development.
In IBM Hardware, Jamie led the IBM Storage organization, focusing on the
acceleration of software for new workloads, like AI. She also led the design,
development and delivery of complex server hardware including chip design, chip
packaging and transactional hardware. Her ability to set innovation agendas that
deliver business security and resilience was especially valuable during the COVID-19
pandemic, when she applied digital transformation to navigate the complexities of
global supply chain interruption. During her tenure in hardware development, she
partnered with Quantum Research to pioneer client facing electronic designs and the
creation of a quantum network. Jamie continues to be an executive advocate for
quantum computing and the growth of the IBM Quantum Network.
Over her 30-year career, Jamie has developed an in-depth understanding of market
trends, client needs, and application of cutting-edge technologies for fostering
transformative change. From her initial positions in IBM Software and Hardware, to
extensive organizational experience with R&D, to her current leadership in Client
Transformation, she has played a crucial part in shaping IBM’s technological frontier
and reshaping industries. Jamie’s dedication to client excellence is evident through her
unwavering commitment to delivering superior service. Her continued focus and
innovative thought leadership on enterprise security trends underscores her focus to
digital security and fostering trust in this fast-evolving arena.
Personal Commitment to Technology Community
A distinguished alumna of the University of Tennessee at Knoxville’s computer science
program, Jamie remains steadfast in her commitment to her alma mater, serving as a
member of the Vice- Chancellor of Research External Advisory Council. Jamie also sits
in the governing board of the Open Source Security Foundation (OpenSSF), focused on
securing open source software for the greater public good.
Dedicated to fostering career advancement for all individuals, Jamie serves on the
Board of Trustees at Wake Technical Community College in North Carolina.