CNCF Slack Workspace Community Guidelines

Getting Started

Who’s Here

The Cloud Native Computing Foundation (CNCF) Slack workspace is open to all community members and KubeCon + CloudNativeCon North America 2021 event registrants. This workspace should be considered an extension of the virtual (or live!) event and used as a networking and collaboration tool for the community and event participants.  

Slack Guidelines

Please read through these guidelines carefully and remember that our event Code of Conduct also applies to our Slack workspace.

Update Your Profile

We’d love it if you took the time to update your profile and add a picture!

Share your pronouns with attendees! Add it at the end of your Full Name in your profile so other other attendees will be able to see it. Please be respectful of all attendees’ pronouns.

Add your interests or keywords (like ‘Kubernetes’ or ‘Serverless’) in the “What I do” section of your profile in addition to your Title and Company/Organization – that way attendees can search for each other by these common interests. To foster more accountability for what people post, no anonymous display names are allowed.

Update Your Preferences

Click on Cloud Native Computing Foundation in the upper left hand corner to customize your Slack workspace. If you have any questions about how to change something feel free to drop us a message in the #1-kubecon-eventhelpdesk.

Our Slack workspace includes animated emojis and gifs – we’ve done everything we can to keep these rated G. If you think these may be unpleasant for you, you can disable all animations in your Slack by clicking Cloud Native Computing Foundation in the upper left hand corner then Preferences → Messages & media.

There are no stupid questions!
This community and the entire workspace is a supportive space where you can ask other attendees questions you might think are silly or have obvious answers. The chances are, if you have the question, someone else does too!

Want to add a new public channel?  
Drop the topic of your proposed channel in #1-kubecon-eventhelpdesk and a 10-20 word explanation about why it should be added and one of our team members will follow up within one business day to review/approve/deny the request.

Code of Conduct

Please make sure to review and abide by the KubeCon + CloudNativeCon Code of Conduct while attending the virtual experience and using this workspace. If you are being harassed, notice that someone else is being harassed, or have any other concerns relating to harassment, please contact a member of the conference staff immediately, staff can be identified with “CNCF Events Team” in their Slack Name or found in the #1-kubecon-eventhelpdesk channel. You can also email us at events@cncf.io.

Workspace Etiquette

Introduce Yourself

Everyone loves to meet new attendees! Drop a quick hello in #4-kubecon-mixandmingle and share something about yourself!

Say hello to new members and welcome them into the community. #4-kubecon-newcomers is the perfect place for this!

Be Respectful

• Be open and respectful to every attendee – sharing is caring and everyone should be here with the attitude to learn and collaborate
• Have a positive attitude — be friendly, helpful, and encouraging.
• Answer questions. Collaboration is at the heart of why we’ve brought this community together.
• Be appreciative to those that have answered your questions.
• No one is perfect, and even well-intentioned people make mistakes.  Be kind in your discussions with others and remember that everyone’s life experiences are different.

Be Relevant

Ask questions and contribute — be sure to ask folks for help or advice and provide feedback where you’re able to.

Stay on topic – We have carved out different channels for specific topics. Please keep your posts relevant to the channel you are in to avoid any confusion. #4-kubecon-mixandmingle is a great place for water-cooler conversations or you can reach out to us in #1-kubecon-eventhelpdesk with a topic for a new public channel. Remember to include a 10-20 word explanation about why it should be added and one of our team members will follow up within one business day to review/approve/deny the request.

Social Rules

• Use inclusive language. We strive to create a diverse and safe community in which everyone is comfortable participating. When posting in channels, avoid using words such as “guys” or “ladies and gentlemen” to address a channel. Possible alternatives: “all,” “everyone,” “K8s friends.”
• Don’t be a jerk – we’re all in this together.
• Use caution with jokes, everyone’s sense of humor is different and words can be misunderstood over text. 
• If you don’t have anything nice to say, don’t say anything at all.
• Protecting IP and legally protected information is your responsibility and this is a public forum.  Don’t presume anything said here will remain private.
• You are part of this community. If you see someone behaving disrespectfully, we urge you to politely dissuade such behavior. If you do not feel comfortable addressing the behavior, reach out to a KubeCon Event Team member by DM’ing anyone with “CNCF Events Team” at the end of their name. You can also email us at events@cncf.io.
• Use appropriate language – if you wouldn’t say it to your grandparents, don’t say it here. 
• Keep this workspace safe for everyone. Do not send direct messages (DMs) or tag other community members who have requested not to be contacted. If you DM someone, they are not obligated to respond. Concurrently, if you are tagged in a post or DM’d, you are not obligated to respond. If the issue persists, or if the message is inappropriate in nature, please refrain from engaging in the conversation and reach out to a KubeCon Event Team member by DM’ing anyone with “CNCF Events Team” at the end of their name. You can also email us at events@cncf.io.
• Refrain from repeatedly tagging people with a question; this is a public forum and posted questions should be for response from anyone in the channel.
• Try not to ask technical questions in a DM unless the other person has offered support and requested a side conversation to continue the discussion. 
• Don’t abuse the ability to tag someone. Try to only tag someone when continuing a pre-existing conversation with them, particularly when responding to a question that they have asked. 
• We have disabled the ability to tag an entire channel with @here or @channel. 
• All posts reflect the views and opinions of its author and do not necessarily reflect the views of The Linux Foundation or its employees. As a participating attendee you are solely responsible for anything you post.

Behaviors to Avoid

• Any forms of disrespect — We do not tolerate impolite or offensive behaviors, including the use of explicit or vulgar language, images, and/or messages (e.g. racist or sexist remarks).
• Spamming or trolling other members.
• Illegal activity such as posting links to pirated content, advice on how to jailbreak software, or illegal bypasses of software security protection.
• Do not post or link to any private information (your own or others) such as credit card numbers, passwords, product/API keys, or any sensitive personally identifiable information. Take particular care when posting screenshots of your desktop.
• Marketing (with exception of official event sponsors in designated channels) — Blatant advertising and spam marketing will not be tolerated. Posting affiliate links to third-party services such that clicking on the link or buying the services within would directly or indirectly financially benefit the poster is prohibited due to the potential conflict of interest. Do feel free to share products or services you find useful where it applies to the workspace, or links to your own websites.
• No direct pitches — Only our official event sponsors are permitted to pitch and only within designated sponsor channels. Consider sponsoring one of our conferences if this interests you!
• Don’t hate on tech you don’t like. There is a good chance there is someone in the space who either helped create or likes to use that tool. Treat people and ideas with respect.
• There are no stupid questions. If people ask questions that are simple to answer on Google, answer them nicely still.
• No links without context — A link in the chat without context or explanation may be deleted.

Reporting Issues

The CNCF Events Team seeks to resolve conflicts peacefully and in a manner that is positive for the community. We can’t foresee every situation and thus if, in our judgment, the best thing to do is to ask a disrespectful individual to leave, we will do so.

If you experience disrespectful behavior toward yourself or anyone else and feel in any way unable or unwilling to respond or resolve it respectfully, please immediately bring it to the attention of a CNCF Event team member. 

We reserve the right, always, to deactivate accounts at our discretion should anyone choose not to abide by the spirit of our community guidelines or Code of Conduct.

The CNCF Events Team can be reached by DM’ing anyone with “-CNCF Events Team” at the end of their name, in #1-kubecon-eventhelpdesk, or by emailing us at events@cncf.io. You are also encouraged to contact Angela Brown, General Manager of Events, at angela@linuxfoundation.org. 

Channels

Feedback

We are also happy to receive your feedback and suggestions regarding our guidelines so we can build a strong community. Reach out to us in #1-kubecon-suggestionbox, or by emailing us at events@cncf.io.