KubeCon + CloudNativeCon Europe

KubeCon + CloudNativeCon Europe 2020
Virtual Event Platform FAQ

Overview

We are excited to welcome you as a speaker for KubeCon + CloudNativeCon Europe 2020 which will take place virtually, Monday, August 17–Thursday, August 20, beginning each day at 13:00 Central European Summer Time (CEST).

The information provided below is intended to provide further details and answer questions about the virtual event platform, INXPO by Intrado. If you have general questions about the event, or virtual presentation tips, please refer to the Speaker Guide or the Web Presenting: Gear Tips + Enhancing Your Remote Studio document. If you have a question about the platform that is not included below, please contact us to let us know.

Please note: The bulk of the information is geared towards non-Keynote speakers. If you are a Keynote speaker, the information may still be helpful but please note a few items like pre-recording and live Q&A are not relevant to you.

Platform & Specifications

What platform is being used?

We are using a virtual event platform called INXPO by Intrado that will allow speakers to deliver content by live stream or pre-record talks and join live for Q&A text chat with attendees. The platform is web-based with HTML5 and will be easy for everyone to access and use.

What does the platform offer? 

The INXPO by Intrado platform is allowing us to create an immersive experience for attendees, with educational sessions that offer speaker and attendee Q&A and interaction, attendee collaboration & networking through topical chat rooms, and 1:1 and group chats, gamification to keep attendees engaged throughout the event, and a sponsor and tech showcase that offers 3D booths where attendees can view demos, download resources, check out job openings, and speak directly with booth reps.

How do I make sure I can access the platform?

  • Run a system check to ensure your computer is configured properly for the platform.
  • Run a compatibility check, which tests your webcam and audio devices, along with WebRTC and WebSocket connectivity on your network for streaming media (which includes webcam/microphone, screen share,  media files, VCU, Encoder, etc.). 
  • For any issues, refer to INXPO’s computer tips which provide additional information to help optimize your system set-up. 

How long will talks be available on the platform? 

All talks will be available on INXPO for viewing until KubeCon + CloudNativeCon North America 2020 (November 17, 2020), and we will also be moving them to YouTube so anyone, anywhere, can view them as well.

I am submitting a .PPT file, what animations and build are supported?

Supported Animations and Builds (if submitting a PPT file):

  • All Slide Layouts
  • All Standard Fonts
  • Bullet Points and Numbers
  • All Standard Charts and Graphs
  • All Standard Shapes
  • User Drawn Shapes
  • Converts Uploaded Images
  • Smart Art
  • Hyperlinks
  • Converts Artistic Effects
  • 3D Images and Animation
  • All Exit and Entrance Effects
  • All Standard Motion Paths
  • Custom Motion Paths
  • WAV Audio files only

NOT Supported Animations and Builds (if submitting a PPT file):

  • Multi-Thread
  • Chart animations
  • “repeat until end of slide” Animations
  • “by letters” animation of Word Art objects
  • Video (use Video Slides in Studio)
  • Slide Transitions
  • Audio File Types excluding WAV
  • Password Protection
  • VBA scripts
  • Slide Note Styles
  • Custom Watermark
  • Updated Date and Time
  • Portrait Orientations
  • Audio of midi format
  • Highlight click

Session Delivery & General Information

What options do I have to deliver my talk?

  • Breakout and Maintainer Track sessions will be required to pre-record their talk, either within the INXPO by Intrado platform or self-record.
  • Lightning Talks will be required to pre-record their talk with a separate vendor due to the editing needed to combine them all into one block.
  • Panels and Tutorial sessions will have the option to do their talk live due to the in-depth interactive nature of these sessions. If they choose not to do it live, they must record within the platform.
  • If you are a keynote presenter, we will follow up with you directly on your options. 

Is live Q&A required either way?

  • Breakout and Maintainer Track sessions will be required to be present during their session at the event for live Q&A with attendees.
  • Lightning Talks will not be participating in Q&A.
  • Keynotes have the option to participate in Q&A via Slack.
  • Panels and Tutorial sessions will be required to be present during their session, whether that is to fully present live or just for live Q&A at the end of the session (if pre-recorded). 

I want to interact more with attendees than a pre-recorded session allows. Is it possible to deliver my talk in another way?

If you want a more interactive session, please contact us so we can talk about what you are looking for and possible solutions.

My presentation doesn’t really make sense virtually. Can I request a change to my talk to tailor it more to an online presentation?

To update your session and tailor it for the virtual event, please contact us.  Change requests must be made no later than Monday, July 6.

I want to provide my own recording. Is this possible?

If you would like to record your session on your own, we can accept MP4 files, H.264 codec that are less than 4GB and in 16:9 format. If you plan on sending us your own recording, please let us know by Friday, July 10, and you must have your recording into us by Friday, July 31. Please submit your recording to speakers@cncf.io.

I am scheduled for a 35-minute session, do I need to use all of that time?

No, you aren’t required to speak for the full 35-minutes and we actually recommend planning to speak for about 25 minutes, and leaving 10 minutes for questions. We find that 25 minutes is perfect in keeping attendees attention. 

My session time doesn’t work due to my location. Can I move my session?

Please contact us and we will try to accommodate your request to the best of our ability. Change requests must be made no later than Monday, July 6.

What happens if I have to cancel my pre-recording session last minute? Can I reschedule?

Once you reserve a slot to record your session within the INXPO platform, that is final and we are unable to accommodate time swaps and/or rescheduling. With over 300 sessions and 475+ speakers, bandwidth is extremely limited and we cannot make scheduling changes. If you have to cancel at the last minute, or do not make your appointment, you will not have another chance to pre-record and you will have to present live the day of the event.

My presentation includes a demo, can I share my screen for that?

Yes, you can share your live screen for a demo. Unfortunately, you cannot switch from your screen share to another camera because if you switch the camera input, it will take away the audio from the computer so we would not be able to hear you.

How do I get access to my session?

You will receive a calendar invitation from the Intrado team which will include a personalized link to log-into, and a phone bridge number that you have to dial into. Log-on and dial in 30 Minutes before your session, and the Intrado engineer, and an LF representative, will be in there to get your tech tested and prepare you for the session.

Note for Residents Outside the US & Canada: Underneath the phone bridge information, you will see a line that says, “For additional dial-in numbers, click here.” Just click that, choose your country, and it will give you additional options for call-in numbers local to you – you would still want to use the same conference code, as that is unique to your session.

I am submitting a .PPT file, what animations and build are supported?

  • All Slide Layouts
  • All Standard Fonts
  • Bullet Points and Numbers
  • All Standard Charts and Graphs
  • All Standard Shapes
  • User Drawn Shapes
  • Converts Uploaded Images
  • Smart Art
  • Hyperlinks
  • Converts Artistic Effects
  • 3D Images and Animation
  • All Exit and Entrance Effects
  • All Standard Motion Paths
  • Custom Motion Paths
  • WAV Audio files only

NOT Supported Animations and Builds (if submitting a PPT file):

  • Multi-Thread
  • Chart animations
  • “repeat until end of slide” Animations
  • “by letters” animation of Word Art objects
  • Video (use Video Slides in Studio)
  • Slide Transitions
  • Audio File Types excluding WAV
  • Password Protection
  • VBA scripts
  • Slide Note Styles
  • Custom Watermark
  • Updated Date and Time
  • Portrait Orientations
  • Audio of midi format
  • Highlight click

Pre-recorded Sessions – Within the Platform

I want to pre-record my session, what do I do now? 

If you are pre-recording within the platform, we will be sending out more details as soon as we have them from the platform. Once we receive that information, we will send you a direct link to choose the date and time of your recording session and share this information with Intrado. 

You will receive a calendar invite from Intrado 24-hours before the recording, and this will include the details needed to access the platform and your session. 

Who sends the invite to the recording session?

This invitation will come from a member of the Intrado team. As a reminder, it will come 24 hours before the recording appointment.

What happens in the recording session?

When you log-in via the link you were sent in the calendar invite, you will meet with the engineer for 20 minutes and they will walk you through the system, show you how to advance your slides, and answer any questions you might have. After the thirty minutes, you will be ready to record and the engineer will walk you through the process. You will only have one chance at recording your talk; they cannot stop/restart the recording or edit the recording afterwards.

Will you provide any platform training to help us feel more comfortable recording our session?

The engineer will spend 20 minutes reviewing the platform with you and we also recommend that prior to your recording date, you watch the INXPO Studio Speaker & Moderator Training, which provides platform training as well. Note: If the training video fails to load, try loading it in an incognito window.

What presentation format is required?

The platform only supports PowerPoint format. We’ve created an optional presentation template for you to use. Note that this template is updated from the one we previously created earlier this year.

We understand limiting to PowerPoint as a presentation format is not ideal and apologize for the inconvenience this may cause. If you have any issues with converting your presentation to PowerPoint, please let us know as we are happy to convert your file for you. We do request that if we are converting your slides, you limit it to basic fonts to make it easier for us. If you wish to convert your presentation on your own from PDF, we recommend following Adobe’s instructions on how to convert to PowerPoint. If you are using Google Slides, Keynote, or any other presentation software, we recommend using their built-in export-to-PowerPoint converter and reviewing for any custom text errors before sending your presentation to us.

I want to use slides in my talk. How do I do that?

You will need to send or share your slides with us no later than 48-hours before your session recording so they can be uploaded to the system prior to your recording session. Additionally, do not embed any videos in your slides and send those separately as well. Intrado will upload your slides and videos prior to your recording session and walk you through how it will all work. 

Can I embed videos in my presentation?

Do not embed any videos in your slides and send those separately to us. Intrado will upload any videos prior to your recording session and walk you through how it will all work. Note: The videos must be under 4gb in size.

When do you need my slides and video?

We need to receive your slides by 07:00 Pacific Daylight Time (PDT) two days BEFORE your recording. Please send your slide presentation, and any videos, separately to speakers@cncf.io.

My files are too big to email. How can I get them to you?

Please contact us and we will set-up a Google folder that you can drop them into. If you cannot access Google folders, we will work with you to find a file share service or, put you in touch with a platform team member close to your location who can receive these items. 

What happens if I don’t send my presentation or videos before my recording session?

This means that you will lose about 10 minutes of practice time as the Intrado engineer will have to use that time to upload your slides and get them synced in their system. 

If I make a mistake, will that get edited out?

Unfortunately, there will not be an opportunity to edit the session recording if you make a mistake. People make mistakes, even during presentations. Realize that flubs happen and they won’t derail your presentation – unless you let them. Just keep going in your planned presentation and remember, the audience is forgiving. 

My presentation has more than one speaker. Do we all need to be present at the same time to record the session on the platform?

Yes, you will all need to be present if you choose to pre-record your session. Please note that you do not have to be in the same space, as you will all get links to the session and will join remotely. 

What happens if I have to cancel my pre-recording session last minute? Can I reschedule?

Once you reserve a slot, that is final and we are unable to accommodate time swaps and/or rescheduling. With over 300 sessions, and 475+ speakers, bandwidth is extremely limited and we cannot make scheduling changes. If you have to cancel at the last minute, or do not make your appointment, you will not have another chance to pre-record and you will have to present live the day of the event.

I want to change a slide in my deck before the event, is this possible after I have recorded?

No, we cannot update slide decks after you have recorded your presentation.

Can I edit my slide deck after the event?

Unfortunately, we cannot update decks after the event.

Pre-recorded Sessions – Self-Recording Outside of Platform

I want to pre-record my session on my own, outside of the platform, what do I do now? 

If you would like to pre-record your session on your own, we can accept MP4 files, H.264 codec that are less than 4GB and in 16:9 format. 

If you plan on sending us your own recording, please let us know by Friday, July 10, and you must have your recording into us by Friday, July 31.

Please upload your file into the Google Folder and make sure your file is named in this format: DateOfPresentation_TitleOfPresentation_YourName.mp4

Example: Aug18_How_to_share_video_files_Nanci_Lancaster.mp4

Email Nanci Lancaster as soon as you have uploaded your video file.

What presentation format is required?

If you are recording on your own (not within the platform), there is no presentation format limitation.

When do you need my recording?

We need to receive your recording by 07:00 Pacific Daylight Time (PDT) on Friday, July 31, 2020. Please send your MP4 file to speakers@cncf.io.

If I make a mistake, will that get edited out?

Unfortunately, there will not be an opportunity to edit the session recording if you make a mistake. People make mistakes, even during presentations. Realize that flubs happen and they won’t derail your presentation – unless you let them. Just keep going in your planned presentation and remember, the audience is forgiving. 

I want to change a slide in my deck before the event, is this possible after I have recorded?

No, we cannot update slide decks after you have recorded your presentation.

Can I edit my slide deck after the event?

Unfortunately, we cannot update decks after the event.

Live Sessions

I want to present live, what do I do now? 

If you are a panel or tutorial presentation, you will be able to present live. We will share your information with Intrado and you will receive an invite to a speaker training and will have your choice of selecting a day out of three choices (will come as soon as we have that information). During those calls, they will show how the live session will work. 

After that, you will receive a calendar appointment that contains the link to your session, along with a phone bridge. On the day of your presentation, you will log-on about 30 minutes before your session, and dial into the phone bridge and the engineer will get you set-up for the live session.

Who sends the invite?

This invitation will come from a member of the Intrado team. 

Will you provide any platform training to help us feel more comfortable presenting live?

Yes! There will be group training calls and the actual dates will be shared here as soon as those are confirmed. These will be held at a different time each day so that all time zones can attend. We also recommend you watch the INXPO Studio Speaker & Moderator Training, which provides platform training as well. Note: If the training video fails to load, try loading it in an incognito window.

How do I get access to my session?

You will receive a calendar invitation from the Intrado team which will include a personalized link to log-into, and a phone bridge number that you have to dial into. Log-on and dial in 30 Minutes before your session, and the Intrado engineer, and an LF representative, will be in there to get your tech tested and prepare you for the session.

Note for Residents Outside the US & Canada: Underneath the phone bridge information, you will see a line that says, “For additional dial-in numbers, click here.” Just click that, choose your country, and it will give you additional options for call-in numbers local to you – you would still want to use the same conference code, as that is unique to your session.

What happens if I lose my internet connection during my live session?

If you lose your internet connection, you will also be on the phone bridge and the engineers will switch over to that so the attendees can hear you speak. As a reminder, we recommend having your laptop hard-wired to the internet vs being on wi-fi.

My presentation is a panel and we all reside in different timezones. How can we all be online together for the live presentation?

Each speaker will be sent a link to the panel session. You will all log-on at the designated time, where you will all be connected. In addition, there will be a phone connection as backup audio, in case someone experiences issues with their video.

I want to use slides in my live talk. How do I do that?

You will need to send or share your final slides with us by August 4 so they can be uploaded to the system prior to your session. Additionally, do not embed any videos in your slides and send those separately. Intrado will upload your slides and videos prior to your live session.

My presentation includes a live demo, can I share my screen for that?

Yes, you can share your live screen for a demo. Unfortunately, you cannot switch from your screen share to another camera because if you switch the camera input, it will take away the audio from the computer so we would not be able to hear you.

Can I embed videos in my presentation?

Do not embed any videos in your slides and send those separately to us. Intrado will upload any videos prior to your recording session and walk you through how it will all work. Note: The videos must be under 4gb in size.

When do you need my slides and video?

We need to receive your slides and any videos no later than Tuesday, August 4. Please send your slide presentation, and any videos, separately to speakers@cncf.io.

My files are too large to email. How can I get them to you?

Please contact us and we will set-up a Google folder that you can drop them into. If you cannot access Google folders, we will work with you to find a file share service or, put you in touch with a platform team member close to your location who can receive these items. 

I want to change a slide in my deck before the event, is this possible before I go live?

We cannot update slide decks after you have sent them to us.

Can I edit my slide deck after the event?

Unfortunately, we cannot update decks after the event.

Schedule and Speaker Point of Contact

Nanci Lancaster is your main point of contact for any speaker or schedule-related questions. Please contact her at speakers@cncf.io.

Sponsors

DIAMOND

Platinum

GOLD

SILVER

START-UP

END USER

Media Partners